Indicators and Laboratory Benchmarking is a course theme at the 2nd Virtual Congress of SBPC/ML

The course will bring discussions on how the practice of benchmarking laboratory indicators is essential for the management of laboratories and as a support for decision making

In order to improve the use of the tool to help laboratories make more agile and assertive strategic decisions, Controllab will bring to the discussion at the 2nd Virtual Congress of SBPC/ML, the Benchmarking and Laboratory Indicators Program (PBIL).

Next Saturday, September 4th, the company will participate in the pre-congress course, discussing different applications based on the program’s data.

The Laboratory Indicators and Benchmarking course (CP 03) will start at 10am and will bring a team of professionals with experience in the use and discussion of this topic. They will break the content down into valuable issues such as decision making, strategic management, use of indicators and the integration of laboratory systems with the PBIL.

Why enroll in the Laboratory Indicators and Benchmarking Course?

The laboratory medicine market is constantly changing, demanding more and more agility and assertiveness in strategic decision-making. The use of benchmarking of laboratory indicators helps managers to identify weaknesses and strengths of the organization, based on concrete market data.

The class will be a unique opportunity to exchange knowledge and experiences, which will help managers and teams to enhance the practice of benchmarking in their routine.

“In this new normal, we all want to sustainably expand opportunities and benchmarking helps to identify the laboratory’s potential. The Covid-19 pandemic highlighted weaknesses, but also showed that having knowledge about the processes and the market is a differential. Laboratory leaders committed to benchmarking were able to act more quickly and efficiently during the learning periods of the pandemic”, explains Luiza Bottino, supervisor of Controllab’s Service Management and a member of the speakers’ team.

Check out the course schedule:




Dr. Wilson Shcolnik

(Abramed President)
| 10am to 10:10am

Decision making: why use indicators?

  • What are indicators?
  • What decisions do we make in the laboratories?
  • What are the risks of not deciding based on data?

Dr. Fernando Berlitz

| 10:10am to 10:30am

Presentation PBIL – Benchmarking and Laboratory Indicators Program (PBIL)

  • Geographic scope from the PBIL and the scope of indicators, an operation of the program with available resources and the results of indicators;
  • Alignment of PBIL between international benchmarking programs (IFCC), demonstrating reliability and consistency of program data.

Luiza Bottino

(Supervisor of Controllab’s Service Management)
| 10:30am to 10:50am

Using indicators: how to start in practice?

  • How should I start? Which indicators to choose?
  • How to define goals from Benchmarking?
  • How can I compare my performance against other laboratories?

Dr. Klever Sáenz

(Synlab Ecuador)
| 10:50am to 11:20am

Strategic indicator management: how to generate learning and engagement

  • Engagement and encouragement practices for the laboratory team to act effectively in the management of indicators;
  • How to act on inadequate results (action and improvement plans)?

Dra. Larissa Welter

(Laboratory Hemos)
| 11:20am to 11:50am

Collecting data for indicators: integration of LIS with PBIL

  • Advantages of obtaining data for indicators from the LIS integration
  • Process to achieve LIS integration
  • Presentation of success case using Benchmarking

Dra. Ana Paula Neves

(Laboratory Bedalab)
| 11:50am to 12:20pm



Dr. Guilherme de Oliveira

(Director of Accreditation and Quality at SBPC/ML)
| 12:20pm to 12:30pm

Registration closes on Wednesday (09/01/21), guarantee your participation now!

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PRM 0009

Accreditation Cgcre/Inmetro - Certified Reference Material Producer

Controllab has been accredited as a Certified Reference Material Producer (MRC) since 2016 by Inmetro’s General Coordination for Accreditation (CGCRE), under the PMR 0009 number. The assessment of this conformity is carried out according to the requirements established in ABNT NBR standards ISO 17034 and Inmetro, thus ensuring competence for the production of MRCs, according to the Scope of Accreditation.
Cgcre is signatory to the Mutual Recognition Arrangements of the International Laboratory Accreditation Cooperation (ILAC) and Interamerican Accreditation Cooperation (IAAC).

CAL 0214

Accreditation Cgcre/Inmetro - Calibration Laboratory

In December 2002, the Calibration Laboratory was accredited by Inmetro’s General Coordination for Accreditation (CGCRE). With this recognition, it became an integral part of the Brazilian network of accredited laboratories, under nº214. Since then, it is periodically evaluated for the maintenance and/or extension of accreditation.

Cgcre is signatory to the Mutual Recognition Arrangements of the International Laboratory Accreditation Cooperation (ILAC) and Interamerican Accreditation Cooperation (IAAC).

PEP 0003

Accreditation Cgcre/Inmetro - Proficiency Test Provider

In September 2011, Controllab was accredited by Inmetro’s General Coordination for Accreditation (CGCRE) as a proficiency test provider, under nº PEP0003. Initially as part of a pilot project by Inmetro, this accreditation was based on ILAC G13: 2007 and included several clinical and hemotherapy tests. In the periodic evaluations of this accreditation, new segments and tests are included and the evaluation is now conducted according to ABNT NBR ISO/IEC 17043.

This accreditation attests to Controllab’s technical competence to develop and conduct proficiency tests in accordance with international requirements and enables it to be recognized in other countries, in accordance with mutual recognition agreements signed by Brazil in Mercosur, the Americas and Europe.

Cgcre is signatory to the Mutual Recognition Arrangements of the International Laboratory Accreditation Cooperation (ILAC) and Interamerican Accreditation Cooperation (IAAC).