PBIL is a laboratory management solution that promotes information for more assertive decisions. This is because the program uses benchmarked indicators to measure and compare laboratory performance against market performance.
How does it help the laboratory day by day?
The information generated by the program encourages decision makers to gain a broader view of the results achieved for the process improvement and laboratory sustainability.
Developed in partnership between the SBPC/ML - Brazilian Society of Clinical Pathology/Laboratory Medicine, Controllab partner since 1977.
Concrete evidence of market process performance
By participating in the PBIL, the laboratory identifies whether the efforts and strategies applied in the processes are competitive with their equals, based on hard evidence. This evidence helps to reduce costs, increase efficiency and productivity.
Get a global overview of the laboratory processes
The indicators contemplated in the PBIL are correlated in all areas, providing a global and systemic view of the process.
Data analyzed with impair and safety
A multidisciplinary team, including statistics, at Controllab, reviews data reported in the program.
Controllab acts as a third party company, imparting impartiality and confidentiality to reported data. Follows a code of ethical conduct & compliance integrated with national and international laws for general data protection.
The program has a detailed manual and description for the reliability and standardization of information.
Benchmarking powered indicators
There are more than 150 indicators that contribute to increased productivity and improved laboratory management results.
History and tracking for certifications and accreditations
Traceability in the PBIL system favors transparency for accreditations such as ISO 15189, CAP, PALC, DICQ and others, which require the demonstration of objective evidence that supports and assists the planning, monitoring and evaluation of process performance.
How do you know if your laboratory processes are being competitive?
In the Laboratory Indicator Benchmarking Program, the laboratory has a chance to compare with its equals and see if the actions taken over time are significant in relation to the market.
Benchmarking program working with sector improvement
By participating, the laboratory improves the monitoring of indicators and there is greater effectiveness in management, increasing the level of safety for managers, health professionals and patients.
SBPC/ML and Controllab, in partnership with the Laboratory Indicator Benchmarking Program, are collaborating entities in the QUALISS - Qualification Program of Health Service Providers of ANS – National Agency of Supplementary Health.
Participant laboratory profiles
Some numbers prove the heterogeneity between laboratories, contributing to a robust benchmarking program.
Program operation
Monthly, laboratories receive benchmarking from data reported or obtained directly from the Laboratory Information System (LIS).
Upon registration, the laboratory receives a password to access to the Online System on the Controllab website.
The laboratory fills in the information that will compose its comparison profile (exam amount, target audience, nature, and other information that help it compare it with other organizations with similar characteristics).
Controllab's statistical team uses laboratory profile information to recommend the best comparison group for their characteristics. The laboratories are compared among their equals.
Data reporting is ongoing and available for immediate access to information retrieval. They can be sent manually or via integration / interfacing with the laboratory's LIS.
When data is sent via integration / interfacing, the program automatically collects laboratory data and directly transmits the LIS information to the Controllab system.
Integration provides more convenience for the routine, reducing the complexity of data collection and improving access to information. It promotes more process agility and data reliability. Allows real-time access to information for decision-making.
The follow-up graph is automatically generated from the monthly reported data and allows to check the behavior of the results over the periods.
Monthly the laboratory visualizes in real time the market comparison of its results to define the priority actions to the organization's strategies.
The positioning of the laboratory in the market is indicated in the box plot graph. The Box plot is adopted for the graphical representation of the data because it allows an excellent visualization of the dispersion, symmetry, outlier barriers and outliers, regardless of the way the data is distributed. The Box plot is based on the median and quartiles, which reduces the impact of outliers and allows an excellent exploratory analysis. See how to interpret the result in the Box plot graph.
Relative Equal Ranking and Sigma Metrics are applied to the results, where relevant, to encourage continuous improvement of laboratory processes.
Results in Sigma Metrics: Indicates Process Quality
Ranking: 1st are the best results and 5th the most sensitive results
Partnership with LIS companies
Quality and Sustainability for the Laboratory
LIS developers integrate laboratory systems with PBIL to reduce data collection complexity and improve access to information, promoting faster process processes and reliability of real-time decision-making information. See the benefits of LIS Integration with PBIL.
Some developer companies, in addition to integrating LIS, promote the indicators in their systems to contribute to laboratory sustainability. These companies are PBIL partners.