Laboratory Indicator Benchmarking Program (PBIL)

Indicators that promote results for the laboratory.

Monitor com Indicadores exibidos na tela

PBIL is a laboratory management solution that promotes information for more assertive decisions. This is because the program uses benchmarked indicators to measure and compare laboratory performance against market performance.

How does it help the laboratory day by day?

The information generated by the program encourages decision makers to gain a broader view of the results achieved for the process improvement and laboratory sustainability.

Developed in partnership between the SBPC/ML - Brazilian Society of Clinical Pathology/Laboratory Medicine, Controllab partner since 1977.

Concrete evidence of market process performance

By participating in the PBIL, the laboratory identifies whether the efforts and strategies applied in the processes are competitive with their equals, based on hard evidence. This evidence helps to reduce costs, increase efficiency and productivity.

Notebook com dados tabulados sendo exibidos na tela

Get a global overview of the laboratory processes

The indicators contemplated in the PBIL are correlated in all areas, providing a global and systemic view of the process.

Data analyzed with impair and safety

A multidisciplinary team, including statistics, at Controllab, reviews data reported in the program.

Controllab acts as a third party company, imparting impartiality and confidentiality to reported data. Follows a code of ethical conduct & compliance integrated with national and international laws for general data protection.

The program has a detailed manual and description for the reliability and standardization of information.

Benchmarking powered indicators

There are more than 150 indicators that contribute to increased productivity and improved laboratory management results.

History and tracking for certifications and accreditations

Traceability in the PBIL system favors transparency for accreditations such as ISO 15189, CAP, PALC, DICQ and others, which require the demonstration of objective evidence that supports and assists the planning, monitoring and evaluation of process performance.

Lupa ampliando a visão de uma linha gráfica
Doutora observando monitores com gráficos comparativos

How do you know if your laboratory processes are being competitive?

In the Laboratory Indicator Benchmarking Program, the laboratory has a chance to compare with its equals and see if the actions taken over time are significant in relation to the market.

Benchmarking program working with sector improvement

By participating, the laboratory improves the monitoring of indicators and there is greater effectiveness in management, increasing the level of safety for managers, health professionals and patients.

SBPC/ML and Controllab, in partnership with the Laboratory Indicator Benchmarking Program, are collaborating entities in the QUALISS - Qualification Program of Health Service Providers of ANS – National Agency of Supplementary Health.

Broad and comprehensive indicator scope
Goal Setting to Achieve Determined Goals
Comparison between networks (support or brands)
Internationally harmonized indicators aligned with IFCC
Advisory Group of Experts involved in monitoring the program
Integration with LIS providers to simplify data collection

Participant laboratory profiles

Some numbers prove the heterogeneity between laboratories, contributing to a robust benchmarking program.

these are laboratories that perform more than 50,000 exams/month
they attend the private health network
they attend the public health network
these are independent laboratories
these are laboratories based in hospital or blood bank
Mapa mundi exibindo Laboratórios ao redor do mundo

Program operation

Monthly, laboratories receive benchmarking from data reported or obtained directly from the Laboratory Information System (LIS).

Upon registration, the laboratory receives a password to access to the Online System on the Controllab website.

Jovens cientistas observando monitores com tabelas

The laboratory fills in the information that will compose its comparison profile (exam amount, target audience, nature, and other information that help it compare it with other organizations with similar characteristics).

Tela de tablet com perfil do laboratório exibido

Controllab's statistical team uses laboratory profile information to recommend the best comparison group for their characteristics. The laboratories are compared among their equals.

Imagem da aba benchmarking do sistema

Data reporting is ongoing and available for immediate access to information retrieval. They can be sent manually or via integration / interfacing with the laboratory's LIS.

When data is sent via integration / interfacing, the program automatically collects laboratory data and directly transmits the LIS information to the Controllab system.

Integration provides more convenience for the routine, reducing the complexity of data collection and improving access to information. It promotes more process agility and data reliability. Allows real-time access to information for decision-making.

Aba da tela do sistema Entrada de valores

The follow-up graph is automatically generated from the monthly reported data and allows to check the behavior of the results over the periods.

Gráfico de acompanhamento de amostras de sangue colhidas

Monthly the laboratory visualizes in real time the market comparison of its results to define the priority actions to the organization's strategies.

The positioning of the laboratory in the market is indicated in the box plot graph. The Box plot is adopted for the graphical representation of the data because it allows an excellent visualization of the dispersion, symmetry, outlier barriers and outliers, regardless of the way the data is distributed. The Box plot is based on the median and quartiles, which reduces the impact of outliers and allows an excellent exploratory analysis. See how to interpret the result in the Box plot graph.

Tablet com gráfico em barras sendo exibido

Relative Equal Ranking and Sigma Metrics are applied to the results, where relevant, to encourage continuous improvement of laboratory processes.

Results in Sigma Metrics: Indicates Process Quality

Ranking: 1st are the best results and 5th the most sensitive results

Tablet exibindo resultado em métricas sigma

Partnership with LIS companies

Quality and Sustainability for the Laboratory

LIS developers integrate laboratory systems with PBIL to reduce data collection complexity and improve access to information, promoting faster process processes and reliability of real-time decision-making information. See the benefits of LIS Integration with PBIL.

It lets you focus on benchmarking results analysis
Promotes data reliability
Helps reduce data collection failures
Reduces time in raw data monitoring

Some developer companies, in addition to integrating LIS, promote the indicators in their systems to contribute to laboratory sustainability. These companies are PBIL partners.

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For more information, contact the channels below:

+55 21 3891-9900